Privacy Policy

Last updated: 3 June 2026

1. Who we are

This Privacy Policy explains how [Legal entity / company name] ("DISHA", "we", "us") collects and uses personal information through our website dishacareermentoring.com, the DISHA app, and the DISHA web app at dishaweb.nexeralabs.in. For any privacy question, contact info@nexeralabs.org.

2. Information we collect

• Details you give us — when you submit the "Talk to a mentor" form or register: name, phone number, email, the student's class, and anything you write in the message field.
• Account information — if you create a DISHA account: login details, assessment responses, and your progress through the program.
• Usage information — basic technical data such as device type and pages visited, used to keep the service working and to improve it.

3. How we use your information

• To respond to your enquiry and have a mentor contact you.
• To provide career mentoring, the personalised journey, and the Future Leaders Lab.
• To arrange enrolment and send secure payment links over WhatsApp or email.
• To provide support and keep your account secure.
• To send service-related and, where you've agreed, informational messages about DISHA.

4. Payments

DISHA does not collect card details in the app. When you enrol, payment is completed through a secure payment link handled by our payment provider. We receive confirmation of payment but do not store your full card information.

5. How we share information

We do not sell your personal information. We share it only with service providers who help us operate (for example, hosting, messaging, and payment providers), and only as needed to deliver the service, or where required by law.

6. Children & parents

DISHA serves students, many of whom are minors. We ask that a parent or guardian provide consent and manage the account for younger students. Parents may contact us at any time to review, correct, or delete their child's information.

7. Data retention

We keep personal information for as long as needed to provide the service and for legitimate business or legal purposes, after which it is deleted or anonymised.

8. Your rights & account deletion

You may request access to, correction of, or deletion of your personal data. To delete your account and associated data, email info@nexeralabs.org from your registered email, or see Support. We'll confirm and complete the request within a reasonable period.

9. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows the latest version.

11. Contact

Questions about privacy? Email info@nexeralabs.org or write to us at [business address].